Terms of Service

1. Acceptance of Terms

By accessing, browsing, registering for, or using the BLOQEX platform, services, or associated APIs (collectively, the "Services"), you agree to be legally bound by these Terms of Service, our Privacy Policy, and any supplemental rules or guidelines published by BLOQEX. If you do not agree to these terms, you must immediately discontinue use of the Services.

2. Eligibility & Account Verification

To utilize the Services, you must be of legal age in your jurisdiction and possess full legal capacity. You agree to provide accurate, current, and complete identification during onboarding, and to undergo statutory Know-Your-Customer (KYC) / Know-Your-Business (KYB) and Anti-Money Laundering (AML) screening prior to executing transactions. BLOQEX reserves the right to suspend or restrict accounts that fail verification or provide fraudulent documents.

3. Digital Asset Transactions & Risk Disclosure

Digital asset and cryptocurrency transactions carry inherent financial and technical risks:

• Market Volatility: Exchange rates between fiat currencies (e.g., INR) and digital assets (e.g., USDT, USDC) fluctuate according to global market liquidity.
• Irreversibility of Blockchain Settlements: Blockchain transfers are immutable once confirmed by network consensus. BLOQEX cannot reverse or retrieve assets transferred to incorrect destination addresses provided by users.
• Order Settlement: Orders are executed based on validated banking payment receipts (UTR/IMPS/NEFT/RTGS) and verified on-chain confirmations.

4. Account Security & Credentials

You are solely responsible for maintaining the confidentiality of your authentication credentials, one-time passwords (OTP), two-factor authentication (2FA) secrets, and private Web3 wallet keys. BLOQEX representatives will never request your private keys, seed phrases, or password credentials.

5. Prohibited Activities

You agree not to use the Services for any unlawful purpose, including but not limited to:

• Money laundering, terrorist financing, or sanctions evasion under the Prevention of Money Laundering Act (PMLA).
• Conducting transactions with fraudulent payment proofs, stolen bank accounts, or unauthorized payment instruments.
• Circumventing platform security controls, rate limiters, or automated bot restrictions.
• Attempting unauthorized access to system databases, server infrastructure, or other user accounts.

6. Limitation of Liability

To the maximum extent permitted by applicable law, BLOQEX and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from blockchain network disruptions, banking outages, fork events, or unforeseen market circumstances.

7. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction of incorporation of BLOQEX. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts as stipulated in the formal user agreement.

8. Contact & Legal Notices

For questions regarding these Terms or legal inquiries, please contact: